Field Service Software


Field Service Software


Job Management

 

Mobile

 

Scheduling

Use our Road Runner to view the status and location of your jobs on our dispatch board. Job status changes in the field with our mobile application updates the job in Road Runner in real time. Multiple job assistants can be assigned to a job. You can even customize the maps to include part suppliers with the capability of adding your own fields. Our Android and IOS applications allow your technicians to update statuses as they progress towards completing their jobs. Messages can be sent from the office to the mobile devices and vice versa using our two-way mobile communication. Your drivers’ route can also be displayed in maps right on their mobile phone. Your office can also enable live real time tracking of your drivers using their mobile devices with the Road Runner mobile application, saving hardware costs for similar dedicated devices. Easily drag and drop jobs to reassign them. Use our route builder reduce drive time between jobs saving you time and money. Use Road Runner to set email notifications to your customers, using your own custom templates. If you have dual monitors, you can even display the maps in full screen on one monitor and our dispatch board on the other. Road Runner allows you to reduce clutter by filtering the map view and dispatch board to focus on certain job types, job status or job leads.



Affordable pricing | 10 User licenses

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Additional Features

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Affordable pricing | 10 User licenses

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Road Runner is our platform built for service industries like yours. All of our modules have capabilities like:
 
  • QuickBooks Integration or Standalone Invoicing
  • Financial Reporting
  • Calendar, Map View and Dispatch Board
  • Day View, Week View and Month View of your Jobs
  • Track your job leads in real time using mobile or fleet tracking
  • Place jobs on hold.
  • Purchase Orders
  • Attach comments and photos to jobs.
  • Timesheets allow you to track actual time on a job.
  • Jobs can span multiple days.
  • Communicate directly to smart phones and tablets.
  • Geo-fence jobs.
  • Service Contracts
  • Display job routes with the "Route Builder" in the dispatch board.
  • E-mail the job to the assigned technician with a single click.
  • Personal To-Do Lists
  • Drag and drop scheduling of jobs.
  • Use analytics to track job times against estimates.
  • Plug-In Engine that can be used to expand the capabilities of Road Runner to meet your business needs.

Pricing

Road Runner is sold at a cost-effective monthly price that includes our mobile application and 10 licenses. Free updates and technical support included. Road Runner is hosted on our cloud platform, allowing to you access Road Runner on the go. We also have options to host on your own dedicated private network.